Smart tips and latest trends in unified communications.
To facilitate the installation of Yeastar P-Series Phone System in the partners’ or customers’ self-hosting server, Yeastar has extensively tested the compatibility of P-Series Software Edition(PSE) on various platforms, including virtual machines like VMware, Hyper-V, KVM, Proxmox VE, and cloud…
In recent years, the importance of customer service has remained paramount, with contact centers playing a vital role in managing customer experience and interactions. Unlike traditional call centers focusing solely on voice calls, contact centers encompass multiple digital channels like…
Say hello to the Disaster Recovery feature! The last firmware update (XX.12.0.57) for Yeastar P-Series Phone System is now available for download. This new release introduces the highly anticipated Disaster Recovery feature to P-Series Software Edition, and the adds support…
As the demand for PBX hosting on Microsoft Azure grows, Yeastar has answered the call by offering availability through Azure Marketplace. Now, you can effortlessly deploy your Yeastar P-Series Phone System Software Edition (PSE) directly to your Azure account from…
Linkus Desktop Client is a comprehensive unified communications app tailored specifically for Yeastar P-Series Phone System users. It offers a range of features that empower you to manage various communication tasks right from your desktop computer. In this blog post,…
Thank you for being a part of it! It was a great pleasure to have partners, customers, and industry peers together for our annual event, Yeastar Day 2023 Virtual, to learn, share, and connect. The agenda included insights from Yeastar…
We are thrilled to introduce another round of exciting new features and enhancements that promise to enhance efficiency and flexibility in your use of the P-Series Phone System. More importantly, it is a big first step toward the contact center…
Call centers play a vital role in companies that prioritize customer experience (CX). With customers expecting more, businesses are exploring new communication methods. This shift has led numerous companies to transition from traditional call centers to more versatile contact centers.…
Nowadays, call recording is becoming a must-have phone system feature for modern enterprises to track agent performance and assess service quality. In some industries like the finance sector, it’s even compulsory to record every client call. Given this context and…
As the system manager or administrator of a business phone system, have you ever encountered the following scenarios? Need IT assistance every time you want to update system settings Constantly fixing errors caused by manually entering complicated command lines Unable…
It is quite often that a customer wants to talk to a real person for help when browsing a website. Have you ever wished you could offer a simple and convenient contact option for your website visitors? If so, you…
Another major update for P-Series PBX System is here! Check out what’s new and what’s improved in this update. Boss-Secretary feature WebRTC Trunk SNMP support Rebound Missed Transferred Calls And more Let’s dive into the details and see how they…
Microsoft Teams has continued its impressive growth trajectory, expanding its customer base significantly. As of FY24 Q2, Microsoft Teams boasts over 300 million monthly active users. This surge in user numbers has been accompanied by a growing demand for making…
Thrilled to ship you the latest update of Yeastar Workplace! We have several exciting new features in store for you—Wayfinding, Visitor Badge Printing, Multi-location Management, and more. Together, these newest features will help you streamline daily operations and build a…
An effective office visitor management system can help you stay organized while streamlining experiences and making a positive impression on clients and guests. But with so many options available on the market, it can be overwhelming to choose the right…
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