Virtual Phone System for Small Businesses

Yeastar virtual phone system offers all the essentials:
VoIP calls, call forwarding, call queuing, and more
advanced features. Sign up for a free trial today!

What’s Included

30-day free trial

10 extensions

10 concurrent calls

Call routing, IVR & rich PBX features

Softphone for web, mobile & desktop

Intuitive user interface

Start Your Free Trial

Trusted by over 450,000 business users worldwide

Rossi
GAC Laser
Douyin
SGS
Richmond
tcl
Pius Hospital
Lon
USM
UAP
greater-amman-municipality
bytedance
groupe-rodin
wzbm-tbs-zabrze
george

What is a Virtual Business Phone System?

Traditional phone systems can be expensive, inflexible, and difficult to manage, especially for small businesses with limited resources.

These outdated systems often lead to high costs, missed calls, and poor customer service due to their lack of advanced features like call forwarding, voicemail, and automated attendants. This can result in lost business opportunities and frustrated customers.

A virtual phone system solves these issues by using the internet to manage and route calls, providing a cost-effective and flexible communication solution. With features like VoIP calls, call forwarding, voicemail, and automated attendants, all accessible through an easy-to-use online interface, small businesses can enjoy professional, efficient, and scalable communication without the high costs and limitations of traditional phone systems

How does a Virtual
Phone System Work?

A virtual phone system uses VoIP (Voice over Internet Protocol) technology to make and receive calls over the internet instead of traditional phone lines.

When you make a call, your voice is converted into digital data packets, sent across the internet, and reassembled at the recipient’s end. This allows seamless, real-time communication with high call quality. All you need is a good internet connection and a compatible device, such as a computer or smartphone.

Yeastar Virtual Phone System

Benefits of Virtual Phone Systems
vs. Traditional Landline Phones

Virtual business phones provide significant advantages over traditional landline phone systems, making them an ideal choice for modern
businesses seeking to improve their communication capabilities.

1You'll Save More Money

.

    Landline Telephony:

  • Higher costs for installation and maintenance.
  • Charges for long-distance and international calls can be expensive.
  • Virtual Phone System:

  • Lower initial setup costs and minimal maintenance.
  • Often cheaper for long-distance and international calls, sometimes even free.

3You'll Have More Flexibility

.

    Landline Telephony:

  • Fixed to a specific location; you can't take your number with you.
  • Limited features and customization options.
  • Virtual Phone System:

  • Accessible from anywhere with an internet connection; perfect for remote work.
  • Highly customizable with features like call forwarding, voicemail to email, and more.

5Less Maintenance Hassle

.

    Landline Telephony:

  • Requires physical maintenance and repairs.
  • Downtime can be longer due to the need for on-site technicians.
  • Virtual Phone System:

  • Minimal maintenance required; updates are usually automatic.
  • Issues can often be resolved quickly online without the need for physical intervention.

2It's Easier to Scale Up

.

    Landline Telephony:

  • Adding new lines can be complicated and expensive.
  • Physical limitations on the number of lines you can add.
  • Virtual Phone System:

  • Easily scalable; you can add or remove lines as needed with just a few clicks.
  • No physical limitations; perfect for growing businesses.

4Get Better Features

.

    Landline Telephony:

  • Basic features like call waiting and voicemail.
  • Limited advanced features and integrations.
  • Virtual Phone System:

  • Advanced features like auto-attendant, call recording, video conferencing, and more.
  • Seamless integration with other business tools (e.g., CRM systems).

6Move Around More Easily

.

    Landline Telephony:

  • Tied to a specific physical location.
  • Not suitable for remote or mobile work environments.
  • Virtual Phone System:

  • Can be used from any location with internet access.
  • Ideal for remote workers and businesses with multiple locations.

Things to Consider in Choosing
the Best Virtual Business Phone Service

What factors should you consider when choosing a virtual phone system for your small business office?

Number of Users: Determine how many employees will need access to the phone system.

Budget: Assess the cost of the service and ensure it fits within your allocated budget for business communications.

Essential Features: Identify the features you need now and in the future. This helps avoid overpaying and ensures the system can grow with your business.

Internet Quality: Ensure your internet connection can support a virtual phone system without compromising call quality.

Reliability: Look for a system with high reliability, ideally offering at least 99.99% uptime to avoid disruptions.

Customer Support: Choose a provider known for excellent customer support to assist when issues arise.

User Reviews: Look at reviews on popular sites like G2 to see how the system performs and if it’s a good fit for your business.

Yeastar Virtual Phone System

Yeastar Ranked
Top 10 in VoIP

Yeastar is a game-changer for our small business. Setting up was a breeze, and its reliability is unmatched - no downtime whatsoever. It delivers enterprise-grade features without breaking the bank.
Yeastar has transformed our communication, making it a must-have for any business looking for a reliable and affordable solution. Highly recommended.
Pramod S., Manager of Green Point Computer Solutions

Why Yeastar could be the Best Virtual Phone System for You

Now that you know the key factors to consider when choosing a virtual phone system, let's explore what Yeastar's virtual phone system has to offer.
Here are the top six reasons why Yeastar could be the ideal solution for both small businesses and large organizations.

1Comprehensive Business Phone System

Yeastar provides an all-in-one solution designed to enhance your business communications. Enjoy features like VoIP, team messaging, faxing, and audio/video conferencing to keep your workforce connected.

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2Softphone App for Mobile, Web & Desktop

A softphone app transforms your mobile phone, desktop, or laptop into a
fully-featured office extension. Enjoy seamless communication with various features, all from a single, user-friendly interface.

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3We Ensure an Easy & Quick Setup

Get your phone service up and running quickly without the need for complex installations. Yeastar allows you to easily configure and manage your phone system through an intuitive web dashboard.

4We Provide Direct &
Free Tech Support

From the initial setup to ongoing support, Yeastar’s dedicated team is available to assist you. Enjoy expert technical support, consultations, and best-practice recommendations to keep your system running smoothly.

5We're Highly Interoperable & Scalable

Yeastar is designed to be highly interoperable with a wide range of SIP trunks and SIP-based devices. This flexibility ensures that you can integrate it with your existing hardware seamlessly (and PSTN, E1/T1/PRI, ISDN BRI, and analog phones via Yeastar VoIP gateways).

6We're Award-Winning

Yeastar have been recognized with multiple industry awards for their innovation, reliability, and user-friendly design. Trust in a solution that is celebrated for its excellence and performance.

We're Award-Winning
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We're Award-Winning We're Award-Winning

Top Virtual Phone System Features

Transform your SMB’s communication with features designed for growth and scalability.

Interested in experiencing Yeastar firsthand? Sign up for a free trial to explore our features. No credit card needed,
and it takes just 30 seconds to get started.

Standard Plan Enterprise Plan Ultimate Plan

Deployment Mode Appliance Appliance, Software,
Cloud
Appliance, Software,
Cloud

Telephony Features

Call Forwarding

Call Monitoring (Listen/Whisper/Barge-in)

Call Parking

Call Pickup

Call Transfer (Attended/Blind)

Call Waiting

Call Flip/Switch

IVR (Multi-level/Multi-lingual/Time-based)

Queue

Ring Group

Paging & Intercom

Conference Rooms

CDR & Basic Reports

Dial by Name

AutoCLIP

Caller ID

CID-based & DID-based Call Routing

DID (Direct Inward Dialing)

DND (Do Not Disturb)

DOD (Direct Outward Dialing)

DNIS

Business Features

Call Recording

Call Allow/Block List

BLF Support

Busy Camp-on

Business Hours & Holidays

Boss-Secretary

Custom Prompts

Distinctive Ringtone

Music on Hold

MOH Playlist & Streaming

T.38 Fax

TAPI Driver

Fax to Email

Voicemail

Group Voicemail

Voicemail to Email

LDAP Server

PIN List

Speed Dial

Emergency Number

Emergency Notifications

SIP Forking

IP Phone Concurrent Registrations

CTI for Desk Phone Control

Function Keys

Hotkeys

Administration & Security

Web-based Management Portal

Graphical Dashboard

Auto Provisioning

Bulk Import & Export

Extension Group & Organization

User Role & Permission

Operation Logs

Event Logs

Event Notifications

Backup and Restore

Troubleshooting

Built-in SMTP Server

AMI (Asterisk Manager Interface)

Network DriveOnly supported on the Appliance Edition

SNMP Support

APIs

Hot StandbyThis feature is only supported by the Appliance and Software Edition and it requires an additional PBX redundancy server to function. For more information, please contact us.

Security

SRTP & TLS Call Encryption

Auto & Static Defense

Global Anti-hacking IP Blocklist

Certificates

Password Policy Enforcement

Two-factor Authentication (2FA)

Allowed Country IP's & Codes

Outbound Call Frequency Restriction

Unified Communications

Linkus UC Clients

Linkus Web Client

Linkus Mobile Client (iOS & Android)

Linkus Desktop Client (Windows & MacOS)

Linkus Google Chrome Extension

Operator Panel

Unlimited Users

Dispatch Active Calls
(Redirect, Transfer, Hang up, Park, Monitor)

Monitor Call Status
(Inbound, Outbound, Extension, Parked Calls, etc.)

Unified Presence

Control Extension Presence

Presence

Custom Presence description

Personal & Company Contacts

Audio Conferencing

Voicemail Transcription

Call Pop-up URL

Door Phone Video Preview

Team Chat

1:1 or Group Chat with Colleagues

File & Image Sharing

Push Notification

Sync Across Linkus UC Clients

Remote Access Service Since the Cloud Edition is inherently accessible from anywhere, Remote Access Service is only for the Appliance & Software Edition

Custom PBX Domain Name (FQDN)

Remote & Secure PBX Web Portal Access

Linkus UC Clients Remote Connection

LDAP Server Remote Access

Remote SIP Service Since the Cloud Edition is inherently accessible from anywhere, Remote SIP Service is only for the Appliance & Software Edition.

Hassle-free Remote SIP Registration Register your remote IP phones, branch office PBXs, VoIP gateways, and alike remote SIP endpoints to the PBX easily as if they were deployed on your PBX's intranet.

WebRTC Trunk

No Port Portwarding & NAT Issues

Call Center

Advanced Skill-based Routing & Queue Callback

Switchboard-type Queue Panel

Real-time Wallboard

SLA Monitoring & Threshold Notifications

Insightful Call Center Reports

Omnichannel Messaging

Unlimited SMS Trunks & WhatsApp Accounts Integration

Central Message Inbox

Automatic Contacts Matching

Message to Queue

Chat Assignment & Transfer

Elevate Chats to Calls in One Click

Message Detailed Records

Trunk SMS API for ITSP

Phonebooks

PBX-native Contacts Management

Separate Permission Control Per Phonebook

CRM Contacts Synchronization

Call Accounting

Custom Rates Applied to Outbound Calls

Analysis Report on Telecom Expenses

Voicemail Annoucement

Call Notification for Group Voicemails

Listen to Messages & Call Back Directly over the Phone

Never Miss an Urgent Message

Ideal to Support Emergency After-hour Services

CRM Integration

Click to Call CRM Contacts

Incoming Call Popups

Auto Call Journal

Contacts Synchronization

Support for Hubspot, Zoho, Salesforce, Bitrix24, and Odoo

Helpdesk Integration

New Ticket Auto-creation

Click to Call Helpdesk Contacts

Incoming Call Popup

Auto Call Journal

Contacts Synchronization

Support for Zendesk and Zoho Desk

Microsoft 365 Integration

Microsoft Teams Integration

Outlook Integration

Microsoft Entra ID (Azure Active Directory)

User Sync & Single Sign-on (SSO)

Remote ArchivingThe Cloud Edition requires Ultimate Plan to use the Remote Archiving feature.

Archive Files to External Servers

Call Recordings Archival

System Backups Archival

Support FTP, SFTP, Amazon S3, Google Cloud Storage

Windows Active Directory Integration

User, Organization Unit, Group Synchronization

Auto Extension Assignment for New User

Single Sign-on (SSO)

Faster and Easier Administration

Video Conferencing

Bulk Email & Instant Link Invitation

HD Audio and Video

Screen Sharing

In-meeting Team Chat

Video Calls

Video Calls on Linkus Web Client

Video Calls on Linkus Desktop Client

Video Calls on Linkus Mobile Client

Linkus Client SDK

Integrate voice calling to any application easily

Web/Browser SDK

Mobile & Pad SDKs: Android, iOS

Desktop SDKs: Windows, MacOS

Feature-rich voice experience HD Calling, Call Control, Call Recording, Call History, Notifications, and more features

Rich, Programmable Code Samples and UI

Secure Authentication with Tokens

Faster and standarized development

Disaster Recovery The disaster recovery feature is supported on the Software Edtion only and requires an additional PBX redundancy server to function. For more information, please contact us.

Cross-region Active-standby Redundancy

Automatic Failure Detection & Fallback

Real-time Data Replication

Secure SD-WAN or VPN Remote Networking

Disaster Recovery The disaster recovery feature requires an additional PBX redundancy server to function. For more information, please contact us.

Cross-region Active-standby Redundancy

Automatic Failure Detection & Fallback

Real-time Data Replication

Secure SD-WAN or VPN Remote Networking

Hotel PMS Integration *Not supported by the Cloud Edition and the P520 appliance model. Optional

Room Status Synchronization

Wake-up Call Scheduling

Call Accounting & Minibar Charging

Guest Information and Room Move

Business big & small love Yeastar

We chose Yeastar over Avaya and other brands because Yeastar remains ahead with the essentials that we were asking for.

Love Yeastar

It’s everything we need to get work done, with new levels of performance and security. The ideal mix of functionality and services not only make our customer services easier, but cut our communications costs by half!

Love Yeastar

Yeastar help us established remote connections for a 300-staff team. We are very satisfied not only for the product itself but also for the speed and availability of the technical service.

Love Yeastar

...

Want to experience a virtual phone system with more to offer?

Sign up for a free 30-day trial to take Yeastar for a test drive, or watch the demo to see everything in action!

120+

Countries

450,000

Happy Customers

250,000

PBX Installed

Common Questions about Virtual Phone Systems

How does a virtual phone system work?

.

A virtual phone system routes calls over the internet, allowing you to manage calls through an app or web interface. It can be used on any device with internet access, making it ideal for remote work and businesses with multiple locations.

Is a virtual phone system suitable for small businesses?

.

Yes, Yeastar virtual phone systems are particularly beneficial for small businesses as they offer enterprise-level features without the high costs or complexity of traditional phone systems. If you’re looking to switch to a virtual business phone system, feel free to apply for a 30-day free trial and see how Yeastar’s easy system setup and rich capabilities can help transform your business communication experiences.

Is there a free trial or demo available for the virtual phone system?

.

Absolutely! Explore the benefits of Yeastar virtual phone systems risk-free with our 30-day free trial (10 extensions and 10 concurrent calls). Rest assured, we won’t ask for any credit card details. Take the opportunity to try it out today!

How do I manage my virtual phone system?

.

Managing Yeastar’s virtual business phone system is straightforward through a user-friendly web-based portal. In the portal, you can configure settings such as call routing rules, set up voicemail boxes, manage extensions, and monitor call logs and analytics. You can also integrate Yeastar with your CRM or other business tools for more efficient call handling and customer management.

Do I need to buy any hardware for a virtual phone system?

.

Not typically. Yeastar’s virtual phone system is designed to work with your existing internet-connected devices. However, you can opt to purchase VoIP-compatible hardware for a more traditional phone experience if desired.

How secure are virtual phone systems for small businesses?

.

Yeastar virtual phone system for small businesses prioritizes security, incorporating a robust range of protective measures. With built-in features such as firewalls, data encryption, and 2FA (Two-Factor Authentication), every layer of your business communication is safeguarded, providing peace of mind and ensuring the security of your sensitive information

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