Yeastar Certified Cloud Associate
Get on-demand skills and knowledge for Yeastar P-Series Cloud Edition hosting and service delivery
About This Course
Yeastar Certified Cloud Associate (YCCA) course is designed for those who are new to hosting Yeastar P-Series Cloud Edition and who need the knowledge of cloud PBX service delivery and management. In this course, you will learn how to manage your hosted business with Yeastar Central Management and learn how to configure and maintain P-Series Cloud PBX instances at a basic level.
Course Outline
PBX Hosting & Service Delivery
How to Access Yeastar Central Management (YCM)
P-Series Cloud Edition Turnkey Hosting Package Introduction
YCM Dashboard Overview
How to Create a New Cloud PBX Instance on YCM
How to Manage Cloud PBX Instances on YCM
How to Set Tasks for a Cloud PBX Instance
PBX Instance Basic Settings
How to Activate a New Cloud PBX Instance
Dashboard Overview
System Settings
PBX Preference & Prompt Settings
Extension Settings
IP Phone Auto-Provisioning
PBX-native Contacts Management
Call Control & Call Features
Trunk Settings
Business Hours & Holidays Settings
How to Set Inbound Routes
How to Set Outbound Routes
How to Set Emergency Number
Call Features Configuration
Maintenance & Linkus Web Client
Maintenance Tools Introduction
How to Use Linkus Web Client
Get Trained with Diverse Training Platforms
Yeastar training services are organized in flexible formats. You could choose highly-interactive instructor-led online webinar or self-paced online video training at your preference.
Online Webinar
Reach and interact with Yeastar training experts at home, office, or anywhere at your convenience. Check the schedule, learn, and get certified.
Onsite Training
Get the most with highly interactive traditional in-class hand-on training. Learn with other attendees, Yeastar training experts or our authorized training partners.
Online Self-training
Train yourself with completely free, self-paced, well-crafted video tutorials. Take the course you need and advance your career anywhere anytime.
YCCA Certification Exam
30 choice questions
60 mins time limit
70% for passing score
3 chances in total (Need to retake the course if you fail 3 times.)
*You will be certified as Yeastar Certified Cloud Associate after you have completed the training course and pass the exam. This certificate is valid for 3 years and can be renewed by retaking the exam.
